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View Full Version : Technical Difficulties! please help!

zykerti
09-03-2007, 10:42 PM
So i'm trying to make a new xbox live account and it's not working!

whenever I put my subscription key in and enter it it gives me an error:

"Unable to continue due to technical difficulties. Please try again later."

it's been doing this error every time i try to enter this and for around a few hours... will this ever stop and will i ever be able to use this code?

thanks

urgent help is wanted
ENNO
09-03-2007, 10:49 PM
I have never had that before!3 things I can think of
1)wait till tomorrow
2)call Microsoft...THIS WILL BE THE MOST HELPFUL
3)Welcome to the site :D
zykerti
09-03-2007, 10:53 PM
thanks!

i figured i'd just wait, but if i call microsoft can i give them my code and register on the phone?
stonyarc
09-03-2007, 10:56 PM
This may explain it a bit more:

http://support.microsoft.com/kb/906922/en-us

Did you migrate your account?
zykerti
09-03-2007, 11:00 PM
nope, i used to play on my live account a long time ago... Zykerti

but i canceled it, and then the credit card was canceled also so i can't renew it, so now i got a 2 month and i'm still on my old old xbox... so no i havent migrated it yet, i don't have a 360.
ENNO
09-03-2007, 11:05 PM
you canceled it!!!I think that might be your problem right there.....def give them a call!!
SeSsIoNz 07
09-03-2007, 11:47 PM
1.800.4.myxbox

fallow the steps... and they'll direct you to the right people to help you.
zykerti
09-04-2007, 12:21 AM
I called them and all they told me to do after spilling my guts for an hour was to try it in 24 hours... but it's been doing this for longer than that...

now when i try it it says that Xbox Live is not responding... could it be a problem on my end?

thanks for all the help so far
DutchMike
09-04-2007, 12:27 AM
What's your set-up? Routers? Change of ISP? Mac-adress :confused:
zykerti
09-04-2007, 12:32 AM
like it's an old xbox i just got out and yes i have changed routers in the time since ive been on live back in the day...

will i have to update my IP and stuff on the Xbox now?
stonyarc
09-10-2007, 12:59 AM
Zykerti,

Is your problem solved now?
zykerti
09-11-2007, 08:44 PM
yes, thank you.

for others who have the same problem..

I had to call them up (XBL) and set up my account through the phone.
ENNO
09-11-2007, 08:55 PM
yes, thank you.

for others who have the same problem..

I had to call them up (XBL) and set up my account through the phone.

yeh i thought you would seeing as you canceled it through the phone...good to hear your back online )